Terms of Service

1 What Varentio is

Varentio is a web-based system for production planning, recipe management, inventory, purchasing and order handling, aimed at small and mid-sized production companies.

Access is by invitation only. There is no public registration.

2 Pilot phase

Varentio is currently in a pilot phase and is provided free of charge. This means:

• The service is under active development. Features may change, be added or be removed.
• The service may contain defects. Calculations, reports and outputs may be incorrect.
• Planned and unplanned downtime may occur without advance notice.
• No service level, uptime target or support response time is guaranteed.

We will tell you before the service becomes chargeable, and you will be free to decline and end your use without cost.

3 Your responsibility for outputs

Varentio calculates nutritional values, recommended daily intake figures, allergen information, costs, quantities and production data based on the data you enter.

You are responsible for verifying every output before relying on it. This applies in particular to any use for:

• product labelling or packaging
• nutritional declarations
• allergen declarations
• traceability records
• reporting to authorities or customers
• any other regulatory or food safety purpose

We do not warrant that any calculation, figure or report produced by the service is accurate, complete or compliant with any regulation. The accuracy of every output depends on the accuracy of the data you enter, and on the correctness of the software, which we do not guarantee during the pilot phase.

You remain solely responsible for compliance with all laws applicable to your products, including food safety, labelling and consumer information legislation.

4 Your data

Data you enter into the service belongs to your organisation. We do not sell it, use it for marketing, or share it with anyone except the sub-processors listed in our Data Processing Agreement.

Where the data includes personal data, we act as your processor. That relationship is governed by a separate Data Processing Agreement, which forms part of these terms.

Our handling of personal data for which we are the controller — website visitors, sign-in attempts and account administration — is described in our Privacy Policy.

You may export your data at any time through the service. On termination, we delete or return your data as set out in the Data Processing Agreement.

5 Accounts and security

You are responsible for:

• keeping account credentials confidential
• ensuring that only authorised individuals have accounts
• removing access for people who leave your organisation
• the actions taken under accounts belonging to your organisation

All accounts require two-factor authentication.

Tell us without undue delay if you suspect that an account has been compromised. We may suspend an account immediately if we believe it is being used to compromise the security of the service or of another customer.

6 Acceptable use

You may not:

• attempt to access another organisation's data
• probe, scan or test the security of the service without our prior written agreement
• use the service to store or process personal data in the special categories defined in Article 9 of the GDPR, or data relating to criminal convictions
• use the service to store or distribute unlawful content
• attempt to disrupt, overload or interfere with the service
• resell or provide the service to a third party without our agreement

7 Support during the pilot

Support is provided informally by email during the pilot phase, without guaranteed response times.

If you find a defect, tell us. Feedback from pilot users is the main reason the pilot exists, and reports are genuinely useful to us.

8 Availability and changes

We aim to keep the service available and to give advance notice of planned maintenance where practical, but we do not guarantee availability during the pilot phase.

We may change, suspend or discontinue any part of the service. Where a change materially reduces functionality you rely on, we will give you reasonable notice.

We may update these terms. Material changes will be communicated by email at least 30 days before they take effect. If you do not accept a change, you may terminate before it takes effect.

9 Intellectual property

We retain all rights in the Varentio software, its design and its documentation. These terms grant you a non-exclusive, non-transferable right to use the service for your own business purposes for the term of the agreement.

You retain all rights in the data and content you enter.

If you send us feedback or suggestions, we may use them to improve the service without obligation or compensation to you.

10 Limitation of liability

During the pilot phase, the service is provided free of charge and "as is", without warranties of any kind, whether express or implied.

To the fullest extent permitted by law, we are not liable for:

• indirect or consequential loss
• loss of profit, revenue, production, goodwill or anticipated savings
• loss or corruption of data, beyond our obligation to maintain backups as described in the Data Processing Agreement
• losses arising from your reliance on outputs you have not verified in accordance with section 3
• losses arising from unavailability of the service

Where liability cannot lawfully be excluded, our total aggregate liability is limited to SEK 10,000 for the pilot phase.

Nothing in these terms limits liability for:

• death or personal injury caused by negligence
• fraud or fraudulent misrepresentation
• liability under Article 82 of the GDPR
• any other liability that cannot be limited under mandatory Swedish law

When the service becomes chargeable, this section will be replaced by terms appropriate to a paid service, and we will agree those with you in advance.

11 Term and termination

These terms apply from the date you register an account until terminated.

You may terminate at any time, for any reason, by telling us in writing. There is no notice period and no cost during the pilot phase.

We may terminate with 30 days' written notice, or immediately if you materially breach these terms — in particular section 6.

On termination:

• your access to the service ends
• you should export any data you wish to keep before the end date
• we delete or return your personal data as set out in the Data Processing Agreement

Sections 3, 4, 9, 10 and 12 survive termination.

12 Governing law and disputes

These terms are governed by Swedish law.

Disputes shall be settled by the Swedish courts, with Stockholm District Court as the court of first instance.

13 Contact

Company

Labs Software Sweden AB

Registration number

559589-9914

Address

Sandkilsvägen 9B, 184 42 Åkersberga, Sweden

General enquiries

support [at] varentio [dot] com

Privacy enquiries

privacy [at] varentio [dot] com

The Privacy Policy and the Data Processing Agreement form part of these terms. Where these terms and the Data Processing Agreement conflict on a matter of personal data protection, the Data Processing Agreement prevails.